Bank account and branch details: This section includes the bank name and the address of the bank branch where your account is held.Ĥ. For a void or sample TD cheque, this section is left blank.ģ. Beneficiary (payee): The line on the “Pay to the order of” section is where you write the name of the individual or organization to whom you are making a payment. Your home address is also printed under your name.Ģ. This indicates you (the “drawer”) who owns the bank account from which funds are being withdrawn. Name: Your name is printed at the top of the cheque. So, what information does a CIBC sample cheque contain?ġ. financial institution number, transit number, and bank account number), and a recipient can easily use the numbers on it to link to your bank account – for both deposits and withdrawals.Ī Canadian Imperial Bank of Commerce Bank (CIBC) sample cheque is also referred to as a CIBC “specimen” or “void” cheque. She plans to leave Simplii Financial after 17 years.A sample cheque is often required when you need to set up direct deposits to your bank account or pre-authorized debits (such as loan repayments, rent, mortgage, or childcare).Ī cheque contains all your bank account information (i.e. "I felt like the bank machine malfunctioned and I was still paying for it five weeks later," she said. She said the situation has left her drained. At this point, she's hoping it all comes together but will believe it when she sees it, she said. She then suggested an equal amount to the value of the cheque.Īfter five minutes on hold, she said, the representative told her another $350 dollars would be added to the initial amount.įranklin was told the deposit could take up to two business days to show up in her account. "What about all my time and frustration trying to get this resolved?" she said she asked the representative. "They advised me that they would put $350 into my account," she said. After three business days and several messages, a return call was made Tuesday afternoon.īut, that was after Franklin had been offered a resolution from a customer care representative. ![]() A potential resolutionĬBC News also placed several calls to CIBC and Simplii Financial. Instead they made me feel like that maybe my deposit wasn't even made," she said. "I think my history of banking there should have been looked at. I've never made any false deposits or withdrawals. I just don't do that," she said. She then called CBC News more than four weeks after trying to deposit her $350 cheque. "It's really aggravating that they could have picked up the phone and made a very brief phone call to say that we're still looking into it, nothing at this point has been discovered though," she said.įranklin called several more people at CIBC and Simplii Financial, she said. Many phone calls and little helpĭissatisfied bank customer, Liane Franklin ![]() On July 13, she called Simplii Financial, which is run by CIBC. ![]() He advised me to wait two or three business days for the money to be returned once the reconciliation was complete and there was an overage of $350," she added.įranklin waited and monitored her account. "The bank manager was unable to retrieve the envelope or offer much assistance. "When I talked to the bank manager at CIBC they indicated that the deposit had been made but it had immediately been reversed," she said. She immediately went into the branch to find out what happened. No sooner did the cheque get swallowed into the machine Franklin heard a 'clicking sound', as if the flap for deposits wouldn't close, and then the door closed and the screen read 'transaction cancelled'. On July 11, she said she deposited a $350 cheque into a bank machine at the CIBC branch at Wonderland and Southdale Roads. Liane Franklin has had a frustrating five weeks.
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